GDPR Privacy Policy
Last updated: April 28, 2024
This Privacy Policy describes how Feelgooddeals ("we", "us", or "our") collects, uses, stores, and protects personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection legislation. By accessing or using our services at feelgooddeals.space, you acknowledge that you have read and understood this policy.
1. Data Controller
Feelgooddeals acts as the data controller for personal data collected through this website and its associated services. If you have any questions regarding how your personal data is handled, you may contact us at:
Email: info@feelgooddeals.space
Phone: +61 2 9646 1183
Address: 4/713-715 Military Rd, Mosman NSW 2088, Australia
2. Personal Data We Collect
We collect personal data that you provide directly to us, as well as data collected automatically when you use our services.
2.1 Data You Provide Directly
This includes information such as your name, email address, phone number, billing information, and any other details you submit through registration forms, contact forms, or account settings.
2.2 Data Collected Automatically
When you visit our website, we may automatically collect technical data including your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and device identifiers.
2.3 Data From Third Parties
We may receive personal data about you from third-party service providers, payment processors, or analytics partners, where such sharing is permitted under applicable law.
3. Legal Bases for Processing
We process your personal data only where we have a lawful basis to do so. The legal bases we rely on include:
| Legal Basis | Description |
|---|---|
| Contractual Necessity | Processing required to fulfil a contract with you or to take steps at your request prior to entering into a contract. |
| Legitimate Interests | Processing necessary for our legitimate business interests, provided these are not overridden by your rights and interests. |
| Legal Obligation | Processing necessary to comply with a legal obligation to which we are subject. |
| Consent | Where you have given clear, freely given, specific, and informed consent to the processing of your data for a particular purpose. |
4. Purposes of Processing
We use the personal data we collect for the following purposes:
To create and manage your account and deliver the services you have requested. To process payments and manage billing. To communicate with you regarding your account, service updates, and support enquiries. To send you educational content, course materials, and relevant notifications where you have opted in. To improve, personalise, and develop our platform and services. To analyse usage patterns and measure the effectiveness of our content. To comply with legal obligations and enforce our terms of service. To detect, prevent, and address fraud, security incidents, and technical issues.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our services. Cookies are small text files stored on your device that help us recognise you and remember your preferences.
5.1 Types of Cookies We Use
Essential Cookies: Required for the website to function properly. These cannot be disabled without affecting core functionality.
Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Preference Cookies: Allow the website to remember choices you have made, such as language settings or login status.
Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns, where consent has been obtained.
You can manage your cookie preferences through your browser settings or through our cookie consent tool. Please note that disabling certain cookies may affect the functionality of our services.
6. Data Sharing and Disclosure
We do not sell your personal data. We may share your data with third parties only in the following circumstances:
Service Providers: We engage trusted third-party companies to assist in operating our platform, processing payments, sending communications, and analysing data. These providers are contractually bound to process data only on our behalf and in accordance with our instructions.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred as part of that transaction. We will notify you of any such change.
Legal Requirements: We may disclose your data where required by law, court order, or governmental authority, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
With Your Consent: We may share your data with other parties where you have given explicit consent for us to do so.
7. International Data Transfers
As an international digital platform serving learners across multiple regions, your personal data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure that appropriate safeguards are in place, including standard contractual clauses approved by relevant data protection authorities, adequacy decisions, or other legally recognised transfer mechanisms.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of data and the purpose for which it is held.
When personal data is no longer required, we securely delete or anonymise it in accordance with our data retention procedures.
9. Your Rights Under GDPR
If you are located in the European Economic Area or another jurisdiction with equivalent data protection legislation, you have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Right of Access | You may request a copy of the personal data we hold about you. |
| Right to Rectification | You may request correction of inaccurate or incomplete personal data. |
| Right to Erasure | You may request deletion of your personal data where there is no compelling reason for its continued processing. |
| Right to Restriction | You may request that we restrict the processing of your data in certain circumstances. |
| Right to Data Portability | You may request that we provide your data in a structured, commonly used, machine-readable format. |
| Right to Object | You may object to processing based on legitimate interests or for direct marketing purposes. |
| Right to Withdraw Consent | Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing. |
| Right to Lodge a Complaint | You have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. |
To exercise any of these rights, please contact us at info@feelgooddeals.space. We will respond to your request within 30 days. In complex cases, this period may be extended by a further two months, and we will notify you accordingly.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training on data protection obligations.
While we take all reasonable steps to safeguard your data, no method of electronic transmission or storage is completely secure. We encourage you to use strong passwords and to notify us immediately if you suspect any unauthorised access to your account.
11. Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from individuals under this age. If we become aware that we have collected personal data from a child without appropriate parental consent, we will take steps to delete that information promptly. If you believe we may have collected data from a child, please contact us at info@feelgooddeals.space.
12. Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on you. Where any automated processing is used to personalise your learning experience or recommend content, it does not produce binding decisions about you.
13. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit, as this policy applies solely to data collected through our own platform and services.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, by sending a notification to the email address associated with your account.
Your continued use of our services after the effective date of any changes constitutes your acknowledgement of the updated policy. We encourage you to review this page periodically.
15. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us:
Feelgooddeals
4/713-715 Military Rd, Mosman NSW 2088, Australia
Email: info@feelgooddeals.space
Phone: +61 2 9646 1183
Website: feelgooddeals.space